Email Accounts

An email account (inbox) is an email address associated with a space where messages are sent and received. The messages present in an email account can be accessed and managed via the POP / IMAP and SMTP protocols or via the Webmail interface.

An email account must always be connected to a domain, so you must first activate a domain.

The list of email accounts contains all the email accounts present in the TempusMail systems belonging to a given domain.

To view the list:

1. Click on the domain name in the domain list.
2. Select Email Account.

Information displayed:

• Email account status (Updating, Online, Offline)
• Address of the email account
• Storage used
• Last access date and time
• Number of messages sent in the last 24 hours

1. Go to Domains and click on the specific domain.
2. Select the Email Account tab.
3. Click the + Email Account button.

• Name/Description: Name of the user or description (e.g., "Sales Dept").
• Last Name: User's last name.
• Email Address: Choose the address (e.g., user@mydomain.com).
• Password: Choose or generate a secure password.

Choose available services (based on plan):

• Storage capacity
• POP/IMAP/SMTP access
• Webmail access
• Microsoft® Exchange ActiveSync
• DAV Access

• Force password change on first login.
• Set password expiration policies.
• Force 2FA (Two-factor authentication).
• IP Restrictions: Limit access to specific trusted IP addresses/classes.
• API Access controls.

• Forwarding: Configure auto-forwarding to alternative addresses.
• Spam: Activate delivery of spam messages to Inbox if desired.

To modify an account, click its name in the list.

• User Details: Update name, description.
• Localization: Language and Time Zone settings.
• Account Limits: Change storage capacity.
• Sending Limits: Adjust daily sending limits (Note: increases may entail costs).
• Services: Toggle specific protocols (POP, IMAP, etc.).

Enter up to 20 alternative addresses for auto-forwarding.

• Password Management: Change password, force reset, policy settings.
• OTP Authentication: Enforce 2FA.
• IP Enabled: Restrict access to specific IPs.
• API Access: Toggle API permissions.

Set up automatic replies (e.g., Out of Office) for specific time intervals.

• Localization: Default Language, Time Zone, Date/Time format.
• Email Signatures: Create standardized signatures for the user identity.
  • Centralized Management: Admin can manage corporate signatures via Domain Settings.
  • Company Addressbook: Toggle visibility of the user in the global address book.

Signatures are automatically added to TempusMail Webmail.

• Add Signature: Click "New signature", select identity, and add HTML/Text body.
• Options: Set as default, Add sender in BCC.

• Deactivate: Prevents login and receiving mail. Account remains billable.
• Reactivate: Restores full functionality.

Caution: Deletion is irreversible. All messages and settings will be lost.

1. Click the More icon next to the account.
2. Select Delete.
3. Confirm operation.